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Author Topic: Mac OS Wallet 10.2.2 Not Syncing 3+ Days  (Read 279 times)

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Offline evoman1

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Mac OS Wallet 10.2.2 Not Syncing 3+ Days
« on: June 22, 2017, 06:01:22 PM »
Hey guys,

3+ days with computer left on the whole time and the syncing progress seems to have completely halted.

What should I do next?
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Offline CryptoSecure

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Re: Mac OS Wallet 10.2.2 Not Syncing 3+ Days
« Reply #1 on: June 22, 2017, 06:32:31 PM »
Quote from: evoman1 on June 22, 2017, 06:01:22 PM
Hey guys,

3+ days with computer left on the whole time and the syncing progress seems to have completely halted.

What should I do next?
Hello Evoman1,

Thank you for your post, coulple quick questions and we will do our best to assist you with this.

1.)  What Version of Mac OS are you running your FastCoin wallet on?
2.)  What Version of the FastCoin wallet are you running on your Mac OS?
3.)  Is your Mac connected to Wifi or a dedicated cable to the internet?
4.)  Have you tried turining off your FastCoin Wallet and rebooting your Mac?

CryptoSecure
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Offline evoman1

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Re: Mac OS Wallet 10.2.2 Not Syncing 3+ Days
« Reply #2 on: June 22, 2017, 06:36:21 PM »
1. The latest version of MAC OS as always. I believe its Sierra.
2. Mac OS 10.2.2 Wallet file
3. My Mac has been connected to WIFI the entire time with no shut offs.
4. I have not tried stopping the program and rebooting yet.
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Offline CryptoSecure

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Re: Mac OS Wallet 10.2.2 Not Syncing 3+ Days
« Reply #3 on: June 22, 2017, 06:43:16 PM »
Quote from: evoman1 on June 22, 2017, 06:36:21 PM
1. The latest version of MAC OS as always. I believe its Sierra.
2. Mac OS 10.2.2 Wallet file
3. My Mac has been connected to WIFI the entire time with no shut offs.
4. I have not tried stopping the program and rebooting yet.
Okay,

Thanks for the info, easiest thing to try at this point is to shut off the wallet and reboot your Mac.

Once rebooted, try re-launcing your wallet again, if the wallet is still stuck, please tell us the date that it is stuck on.

CryptoSecure
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Offline evoman1

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Re: Mac OS Wallet 10.2.2 Not Syncing 3+ Days
« Reply #4 on: June 22, 2017, 06:45:15 PM »
Ok thank you. I'll try that later today and respond tonight.
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Offline evoman1

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Re: Mac OS Wallet 10.2.2 Not Syncing 3+ Days
« Reply #5 on: June 23, 2017, 02:01:05 AM »
Quit wallet, rebooted, and no change.

Says No Block Source Available when hovering over loading bar.
Catching up
Processed 2990306 of transaction history.
Last received block was generated 2 years and 45 weeks ago.

Wallet Version - v.0.10.2.2-95d5cf4-dirty
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Offline evoman1

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Re: Mac OS Wallet 10.2.2 Not Syncing 3+ Days
« Reply #6 on: June 24, 2017, 07:21:35 AM »
Anyone checking my issue?
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Offline CryptoSecure

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Re: Mac OS Wallet 10.2.2 Not Syncing 3+ Days
« Reply #7 on: June 24, 2017, 06:24:26 PM »
Quote from: evoman1 on June 23, 2017, 02:01:05 AM
Quit wallet, rebooted, and no change.

Says No Block Source Available when hovering over loading bar.
Catching up
Processed 2990306 of transaction history.
Last received block was generated 2 years and 45 weeks ago.

Wallet Version - v.0.10.2.2-95d5cf4-dirty

Hi Evoman1,

From quick glance, it might be a firewall problem with your router, you can review what one of the community members posted here on this subject concerning Mac's
http://www.fastcointalk.org/index.php/topic,232.msg879.html#msg879

Give that a tray and let us know if it resolved your issue.

CryptoSecure
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Offline Hooloovoo

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Re: Mac OS Wallet 10.2.2 Not Syncing 3+ Days
« Reply #8 on: July 08, 2017, 01:48:04 PM »
Hi there,

My wallet stopped synchronising on the exact same block: 2990306
and I am not even on Mac but Windows 10.
I have the same wallet version: v0.10.2.2-95d5cf4-dirty as the guy who started this topic.

I am not a computerguy, but can see this topic is now under solved questions so I would appreciate to know what the solution will be for a guy on windows 10.

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Offline CryptoSecure

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Re: Mac OS Wallet 10.2.2 Not Syncing 3+ Days
« Reply #9 on: July 08, 2017, 04:57:43 PM »
Quote from: Hooloovoo on July 08, 2017, 01:48:04 PM
Hi there,

My wallet stopped synchronising on the exact same block: 2990306
and I am not even on Mac but Windows 10.
I have the same wallet version: v0.10.2.2-95d5cf4-dirty as the guy who started this topic.

I am not a computerguy, but can see this topic is now under solved questions so I would appreciate to know what the solution will be for a guy on windows 10.

Hello Hooloovoo,

Thank you for your note, you can expidite and potentially "resovle" the Windows 10.2.2 FST wallet issue you are reporting above by following the instructions contained in this link....



A PDF document is located there and it shouuld guide you through the process.  A FastCoin support team member uploaded an brand new FST Block recently, so don't worry if the dates in the PDF document don't match up exactly as the previous upload was performed about 3 weeks ago.

Let us know if this helps your Windows issue.

With respects to the Mac problem, our support staff are currently investigating and trying to come up with a similar solution.  We will post it in this thread once resolved.

All the Best

CryptoSecure
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Offline CryptoSecure

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Re: Mac OS Wallet 10.2.2 Not Syncing 3+ Days
« Reply #10 on: July 08, 2017, 05:50:44 PM »
Quote from: evoman1 on June 23, 2017, 02:01:05 AM
Quit wallet, rebooted, and no change.

Says No Block Source Available when hovering over loading bar.
Catching up
Processed 2990306 of transaction history.
Last received block was generated 2 years and 45 weeks ago.

Wallet Version - v.0.10.2.2-95d5cf4-dirty
Hello Evoman1,

We believe we have a resolution to this problem.  Some of our support team members recently tested the following solution and it work for them on the Mac iOS.

You can download the follwoing FastCoin BlockChain file located here on your Mac...



Within this shared drive there are instructons within a PDF file.  These instructions are specified for Windows users for now, but a Mac "How to" document will be uploaded shortly.

In the meatime as you wait for that document to be created, download and unzip the file on your Mac.

Instead of copying over the downloaded FastCoin Block as specified in the Windows version described in the PDF,

You can copy over the unzipped files to the following folder using the “Finder” application on your Mac …

~/Library/Application Support/Fastcoin/

Before copying over the files, make sure your Mac FST Wallet is turned off.

Once the unzipped files have been successfully copied over, restart your Mac FastCoin Wallet.

Please let us know if that helps.

Best wishes

CryptoSecure
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Offline CryptoSecure

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Re: Mac OS Wallet 10.2.2 Not Syncing 3+ Days
« Reply #11 on: July 21, 2017, 02:08:01 PM »
An additional update to this thread, please note a community member was kind enough to post a HOW to article for Mac users within the above stated Google link.

The document is called "Mac Help Doc How to copy over FST wallet files onto Mac.pdf"

I have provided it here for easier access below as well...



All my Best

CryptoSecure
« Last Edit: July 21, 2017, 02:12:17 PM by CryptoSecure »
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